How It Works — NOVA by 12AM Agency
Google
★★★★★
50+ Google Reviews
Featured In
Featured In: Fox, Google News, YouTube, Digital Journal, Spotify

You onboard once.
We run everything else.

NOVA isn't a dashboard you log into. It's a fully managed service that runs your Google Business Profile every single month — posts, citations, reviews, reporting — without you touching a thing.

Three phases.
One onboarding call.

Everything after your onboarding call is handled by 12AM. You'll see the results show up in your heatmap every month. You won't have to do a thing to make them happen.

01 Week 1

Onboard & Audit

We schedule one call. On that call, we connect to your Google Business Profile, walk through your target service areas and keywords, and hand you access to your account. Then we go to work. You never have to log in again.

Full GBP ranking audit We pull your current keyword positions across your service area — every grid point, every keyword. This is your baseline.
Profile optimization Business description rewritten. Services list rebuilt. Attributes reviewed. Q&A seeded. Everything Google looks at — cleaned up and set correctly from day one.
Citation network setup We begin distributing your business data to 300+ directories. Inconsistent listings are a ranking signal — we fix them all.
Review management configured Review request links generated, reply workflows activated, follow-up sequences ready. Your reputation engine is live before the call ends.
Content strategy locked Target keywords confirmed, posting cadence set, photo and video schedule configured. We know exactly what to publish and when.
02 Months 1–3

Optimize & Build

NOVA runs continuously. 12AM's team executes every signal Google rewards: consistent content, active review management, clean citations, and fresh media. Most clients see ranking movement within the first 90 days.

5–8 GBP posts published monthly Keyword-targeted updates, offers, and service spotlights — written by our team, formatted for maximum GBP impact, published on an optimal schedule.
1–2 AI voice slideshow videos monthly Promotional videos created from your images with AI-written narration, published directly to your GBP. Video signals are a top ranking factor most businesses ignore.
Geo-tagged photos formatted and published Client-provided images optimized with location metadata, SEO-friendly filenames, and strategic alt text — then published at a controlled drip cadence.
Every review replied to automatically Keyword-optimized responses sent within hours. Old unanswered reviews caught up gradually to avoid triggering spam filters.
Review requests sent on your behalf Automated outreach after jobs close, pre-written review suggestions for customers, QR code for in-person use. Negative feedback captured privately before it hits Google.
Citations monitored and maintained Any change you make to your GBP propagates automatically across your full directory network. No drift, no outdated listings.
03 Month 4+

Rank & Report

Rankings improve. Your heatmap fills with green. The monthly report shows exactly where you moved — keyword by keyword, grid point by grid point. As you push into the Top 3, NOVA shifts strategy to extend your coverage and hold it.

Monthly heatmap reports emailed to you Before-and-after ranking snapshots for every keyword you're tracking. You see exactly how your service area coverage has grown.
Live dashboard unlocks at Month 2 GBP impressions, calls, direction requests, website clicks, Facebook reach, GA4 traffic — all in one place. No spreadsheets, no waiting for reports.
Strategy adjusted based on movement Keywords gaining traction get more content. Stagnant areas get targeted attention. NOVA's strategy evolves as your rankings do.
AI search visibility monitoring We track where you appear in ChatGPT, Gemini, Perplexity, Copilot, Grok, and Claude — and build the signals that get you cited there.
Monthly strategy call (Quarterly and Semi-Annual plans) 30 minutes with a 12AM strategist every month. We review results, flag opportunities, and set priorities for the next cycle.

300+ touchpoints.
Zero work from you.

Google Maps optimization isn't a task you complete once. It's a system that runs every single month. Here's what NOVA executes on your behalf — automatically, consistently, and accountably.

GBP Posts
5–8 per month

Keyword-targeted updates, service spotlights, and offers written by our team and published on your Google Business Profile on an optimized schedule. No stock content. No templates.

AI Voice Slideshow Videos
1–2 per month

Promotional videos built from your business images with AI-written narration. Published to your GBP. Video is one of the most underutilized ranking signals in local search — we exploit it for you.

Geo-Tagged Photo Publishing
Ongoing

Client-provided photos formatted with GPS coordinates, SEO filenames, and optimized metadata. Published in a controlled drip — not all at once — to signal consistent business activity.

Review Replies
100% automated

Every new review gets a keyword-optimized response within hours. Old unanswered reviews are caught up gradually. Negative reviews are flagged to Google automatically when eligible.

Review Request Campaigns
Ongoing

Automated review requests sent after job completion, with pre-written review suggestions for your customers. Unhappy customers are routed to a private form — not straight to Google.

Citation Management
300+ directories

Your business data stays consistent across 300+ directories — including Yelp, Bing Places, Apple Maps, and AI data sources that feed ChatGPT and Gemini. Any GBP change auto-syncs across all of them.

Q&A Management
Ongoing

New customer questions answered within 24 hours. Strategic Q&As seeded to your profile to cover high-intent search queries Google surfaces in local results.

Heatmap Rank Reports
Monthly, emailed

Before-and-after heatmaps showing your exact ranking position across your service area for every tracked keyword. You see movement — not just a number, but a map of where you're winning.

AI Search Visibility Monitoring
Ongoing

We track your citations in ChatGPT, Gemini, Perplexity, Copilot, Grok, and Claude. Schema markup, FAQ generation, and structured data signals feed AI engine discovery — not just Google Maps.

Real Results
Craters & Freighters — Dallas, TX  ·  Freight & Shipping Services
Top-3 Google Maps coverage nearly doubled. In 6 months.
69.82%
Top-3 Coverage After
↑ from 37.28%
3.01
Avg Map Rank After
↓ from 5.71
+80.16%
Improvement in Coverage
same market, same business
See Full Case Study →

What happens when, and why.

Google Maps rankings don't change overnight. The businesses that win long-term build authority consistently over months — which is exactly what NOVA does. Here's what to expect at each stage.

Months 1–2
Foundation & Signals
GBP fully optimized — description, services, attributes rewritten
300+ directory citations built and verified
Content engine running — posts, photos, videos live
Review management active — requests sent, replies automated
Live dashboard unlocks at Month 2
Baseline heatmap established — every keyword tracked
Months 3–4
Ranking Movement
Heatmap shows visible keyword movement
Profile views and GBP impressions increasing
Review count growing — higher social proof
Call and direction request volume rising
Strategy adjusts to push highest-movement keywords
Optimization score improving toward 90%+
Month 4–6+
Results & Compounding
Top-3 map pack coverage on primary keywords
Consistent inbound calls from organic search
GBP Optimization Score at 90%+
AI engine citations appearing (ChatGPT, Gemini)
Each month compounds — authority compounds over time
Competitors struggle to match consistent signal velocity
The Performance Guarantee

On NOVA Quarterly and Semi-Annual plans, if we don't move at least one primary keyword up by +10 percentage points in Top-3 map pack coverage by the end of your commitment period (Day 90 on Quarterly, Month 6 on Semi-Annual) — 12AM works free until we do. No other local SEO provider does that. See Pricing →

Tools hand the work back to you.
NOVA removes it entirely.

Every GBP tool on the market gives you a dashboard and asks you to run it. NOVA is the other model — the one where 12AM's team executes every touchpoint, every month, without your involvement.

With a DIY tool
You become the SEO manager.
Log in weekly to publish posts
Write and schedule your own content
Monitor and respond to every review manually
Chase down citation inconsistencies
Interpret heatmap data and decide what to change
Stop when life gets busy — and lose the ground you gained
Learn local SEO enough to do it right
With NOVA
You answer the phone.
One onboarding call — then 12AM runs everything
Content written, published, and optimized for you
Every review replied to automatically
300+ citations maintained without you touching them
Heatmap emailed monthly — no interpretation needed
Runs whether you're busy, traveling, or off the grid
No SEO knowledge required. Ever.

Right now, someone is asking AI
who the best [your service] is near them.

If you're not in the answer, you don't exist to them. NOVA builds the signals that get your business cited in ChatGPT, Gemini, Perplexity, and every other AI engine — not just ranked on Google Maps. It's called GEO: Generative Engine Optimization. And it's included in every plan.

ChatGPT
● Monitored
Google Gemini
● Monitored
Perplexity
● Monitored
Microsoft Copilot
● Monitored
Grok
● Monitored
Claude
● Monitored
Citation network covers AI data sources

The 300+ directories in NOVA's network include sources that ChatGPT, Gemini, and Perplexity index when answering local business queries. Consistent citations across these sources is how you get cited — not just ranked.

Schema markup and FAQ generation

NOVA builds the structured data that makes your business readable to AI crawlers. FAQ schema, local business schema, and service-area markup help AI engines understand exactly who you are and where you serve.

Monthly AI visibility reporting

Your monthly report includes AI search citations — where your business appears when someone asks a local search question in each AI engine. Most agencies don't measure this. We do.

You always know
exactly where you stand.

NOVA doesn't send you a PDF and hope you don't ask questions. You get a live dashboard, a monthly heatmap, and a full log of every action taken on your behalf — every month.

Monthly Heatmap Report
Emailed Monthly

Before-and-after geo-grid ranking maps for every tracked keyword. Each cell shows your ranking position at that location across your service area. You see movement — or you ask us why it hasn't moved yet.

Live Performance Dashboard
Unlocks Month 2

Real-time access to your GBP metrics (calls, impressions, direction requests, website clicks), Google Analytics 4 data (sessions, engagement, conversions), and Facebook reach and audience growth — all in one place, updated daily.

Completed Actions Log
Every Month

A line-by-line log of every action NOVA executed that month: posts published, photos uploaded, reviews replied to, citations updated, videos created. You see exactly what was done — not just whether it was done.

Find out exactly where you stand
on Google Maps.

Get a free Google Business Profile audit — we'll score your current profile, identify your ranking gaps, and show you what NOVA would fix first. Takes 60 seconds. No commitment.

60 seconds. No credit card. No obligation.  ·  Most clients recover their first month's investment with a single new customer.
or

Ready to talk through your situation with someone on our team? Book a 30-minute call — no pitch deck, no pressure.